This privacy statement is written to serve as a public declaration of our primary focus to serve our customers based on the biblical principle of “Do to others as you would have them do to you” see Luke 6 verse 31
To meet common law requirements please see the formal statement below.
You can use this service without telling us who you are or revealing other Personal Information. If you send us a contact or feedback form you do not need to identify yourself or use your real name.
The purpose of this website is to provide you with information regarding our video production services. We offer a complete range of video and audio services to the funeral industry, event videography, including weddings, product launches and training/seminars. Also available are promotional videos for either industry events or web sites.
If you contact us we will collect the email address you nominate and any other identifying information you provide, such as a name or phone number.
Other than circumstances such as unlawful activity or serious threats to health and safety, we do not share Personal Information with anyone. You may opt out of further contact from us at any time.
Occasionally in order to complete your requests we may need to share your personal details with third party operators - this will be limited to sufficient details to complete the task for you.
How we deal with complaints and requests
You may request access to Personal Information about you that we hold and you may ask us to correct your Personal Information if you find that it is not accurate, up-to-date or complete. You may also make a complaint about our handling of your Personal Information. These services are free of charge.
To protect your privacy and the privacy of others, we will need evidence of your identity before we can grant you access to information about you or change it.
You can contact us by email, or send your request or complaint to the postal address below. We undertake to respond within 30 days. If the request or complaint will take longer to resolve, we will provide you with a date by which we expect to respond.
How we protect your Personal Information
Our website is hosted in a secure environment protected by encryption and maintained daily for security. To help protect the privacy of data and personal information we collect and hold, we maintain physical, technical and administrative safeguards. We update and test our security technology on an ongoing basis.
We train our employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to employees who need it to provide benefits or services to you.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
This online service is bound by the provisions of the Privacy Act 1988 (Cth), including the Australian Privacy Principles.
Alternatively, you can write to us at:
639 Goodwood Road